Owned the entire product life cycles, from concept-to-launch and beyond, for 3 successful B2B SaaS products in the event-tech space. Created and managed product roadmaps, backlogs, sprint and release plans, user stories and acceptance criteria; and led cross-functional Agile teams to launch the first implemented version of the product within 3 months. Enabled sales, marketing and customer success teams to acquire, onboard and manage key strategic accounts like HPE, VMware, Unilever, Siemens, Tata Group, Carrier etc. Increased end-user engagement levels by clocking >80% app adoption rates, and 10M+ engagement touch-points. Led GDPR compliance and ISO 27001:2013 certification initiatives, first in the industry to achieve the feat.
Incubated and developed new digital product ideas in the experiential space, leading to creation of a new event-tech start-up. Led the digital & strategy business unit in discovery and analysis of customer insights and developing relevant lead generation strategies and social & digital user engagement solutions. Curated and executed award-winning experiential properties for major IT clients - HPE, SAP, Symantec etc. Generated new business by getting clients like Dassault Systemes, Capgemini and Epson into the company portfolio. Led company to GDPR compliance and ISO 27001:2013 certification, first in the industry to achieve the feat.
Co-founded a supplement education venture for 8-17 year old students. Successfully established a network of 10 educational hubs across 2 states and worked with over 5,000 students through pre-designed and curated programs.
Headed MVP dev cycles for a US telco’s online PBX solution, from requirements gathering to creating wireframes and use cases, and to building and managing cross-functional teams.
Enabled M&A activities by identifying and automating business processes and workflows across all acquired companies. Led successful SAP ERP implementation at all company units and locations within a year of project initiation. Fast-tracked Agile implementation within the company by leading pilot projects.
Led prioritisation and resolution of production issues in collaboration with business and development teams. Lead implementer for product & feature rollouts to various states.
Professional Scrum Product Owner
Professional Scrum Master
University of Akron, Ohio, USA
University of Delhi, India